Aurora Construction Materials
(ACM)

Our partnership with Aurora Construction Materials

Aurora Construction Materials has spent more than 18 years producing quality quarry and concrete products, with a strong focus on recycled and upcycled materials.

 

Since partnering with Bridged Group in 2021, Aurora has strengthened the technology connecting its sites, people, customers and suppliers.

 

From modernising physical IT infrastructure to improving cyber security and ongoing IT support, Bridged works behind the scenes to give the Aurora team reliable technology they can depend on every day.


Supporting Aurora with Reliable, Secure IT

 

About Aurora Construction Materials

 

Aurora Construction Materials produces quality quarry and concrete products, with the majority of materials produced by its quarry and concrete divisions using recycled or upcycled materials and very little virgin material.

 

Over more than 18 years, Aurora has continued to invest in the physical plants and assets responsible for producing its materials.

 

As the business evolved, technology became increasingly important in connecting those assets with Aurora’s people, customers and suppliers.

 

The Challenge

 

Aurora recognised that while it had continued progressing its physical operations, the technology connecting different parts of the business wasn’t keeping pace.

 

There were important links missing between its physical assets, people, customers and suppliers.

 

Aurora needed to strengthen its IT foundations, improve the technology available to staff and make sure its systems were secure, stable and reliable enough to support day-to-day operations and the customer experience.

 

How The Team At Bridged Group Helped

 

Aurora joined forces with Bridged Group in 2021 to modernise and strengthen its technology environment.

 

Our work with Aurora has included:

 

  • Upgrading physical IT infrastructure across its sites
  • Installing new cabinets and cleaning up existing IT racks
  • Providing new PCs for staff
  • Strengthening cyber security
  • Improving personal security and login practices
  • Supporting stable and reliable technology platforms
  • Ongoing IT support and issue resolution
  • Identifying root causes and implementing solutions to technology issues

 

By taking care of technology in the background, Bridged Group helps Aurora’s team stay focused on running the business and serving its customers.

 

 

The Outcome

 

Aurora now has a stronger technology foundation supporting its people and day-to-day operations.

 

Reliable systems and responsive IT support allow the team to concentrate on getting the job done, while ongoing work with Bridged continues to focus on using technology to improve the experience Aurora provides its customers.

 

Technology ultimately supports Aurora’s goal of supplying customers in full, on time, every time with the best materials.

 

“Anytime that I do contact Bridged to get support, it’s always been fantastic. Quick to respond, great team to work with, issues always get resolved.”

– Aurora Construction Materials

 

Technology That Supports Better Customer Experiences

 

For Aurora, reliable technology isn’t simply about IT infrastructure. It’s about making sure the systems behind the business support its people and ultimately improve the experience for its customers.

 

Bridged Group is proud to support Aurora Construction Materials with secure, reliable technology that allows its team to focus on delivering quality materials and exceptional service to its customers.

Our clients

Your growing business needs efficient yet effective IT to support productivity and business applications. But instead of spending significant capital funds and man hours deploying and managing your own systems and network you would rather allocate your resources to what’s important to you – the growth of your business.
Our customers often first consider managed services after some type of painful event occurs – unexpected outage, IT staff turnover or loss of business functionality. The process starts with a discussion around IT business strategy requirements, and pain points and the gaps that need to be filled. Bridged then develops a solution that meets the immediate requirements and provides a strategic plan for transitioning support to our team. Our goal is to minimise risk and ensure service continuity to the users and business operations.

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