We understand that recent events related to the CrowdStrike software update may have caused concern. We want to assure you that your environment remains unaffected by this incident. Here are the key points:

The Issue: A faulty software update from CrowdStrike led to widespread outages affecting Windows computers globally. However, this was not caused by a cyberattack but rather a defect in the update for their flagship security product, Falcon Sensor.

Risk Mitigation: Our account managers will proactively reach out to discuss future risk mitigation steps. We prioritise your security and will work closely with you to ensure robust protection against incidents from any vendor platform.

Thank you for your trust in our services. If you have any questions or concerns, please feel free to reach out to your account manager.